Privacy Statement on the Use and Collection of Personal Information


This Privacy Statement outlines how we collect personal information and how we use the personal information collected.

Confidentiality of Personal Information

Consistent with our duties as legal professionals we maintain a high level of confidentiality in regards to a client’s information. Part of these duties stem from our obligations under the Code of Professional Conduct we are bound by as members of Law Societies. As legal professionals we are bound by a Code of Professional Conduct which often requires a duty of confidentiality as high if not higher than the duty imposed by the Personal Information Protection and Electronic Documents Act.

Purpose for collecting and using Personal Information

All personal information collected from a client will only be used for the purpose in which it is collected i.e. if the matter is a trademark registration matter, any personal information collected will be used to register the trademark.

The purpose for which personal information is recorded in a matter is clearly documented in our files.

Disclosure of Personal Information

We will not disclose personal information we have collected to a third party unless:

  • The disclosure is authorized by the client;
  • We are required by law or a court order to do so;
  • Where it is necessary to establish or collect fees; or
  • The disclosure is done in accordance with the Personal Information Protection and Electronic Documents Act and the applicable Code of Professional Conduct.

When disclosing information to third parties, we will not disclose more information than is required.

Retention of Personal Information

Due to the long timelines of our files and the fact the files can become the center of later disputes, we have a policy of retaining collected personal information for long periods of time after the matter becomes inactive. We endeavour to store retained inactive files in manner that is secure.

Accuracy of Collected Personal Information

We make reasonable efforts to maintain the accuracy and completeness of personal information on active matters. Personal information recorded in inactive matters is not updated or maintained.

Safeguards for Collected Personal Information

We endeavour to provide sufficient security safeguards with respect to any collected personal information to prevent loss or theft, unauthorized access, copying, use or modification. These safeguards include physical measures, organizational measures and technological measures.

Because we are legal professionals, all the legal professionals and support staff are aware of the importance of maintaining confidential information.

Commonly, additional hard copies of personal information is often generated in the process of pursuing a matter for a client (i.e. computer print-outs of drafts, etc) that do not need to be stored in the file. It is our policy to dispose of these additional hard copies by shredding and destroying them.

Openness of Collected Personal Information and Complaint Procedure

In the event that a client has questions concerning the management of personal information provided to our firm, the client should address their questions to the professional responsible for the file.

Individual Access by Third Parties to Collected Personal Information

Should a third party individual request access to any personal information in accordance with the Personal Information Protection and Electronics Documents Act and the client does not consent to the disclosure of the personal information, it is our policy to refuse these requests on the basis of subsection 9(3)(a), (b) or (d) of the Personal Information Protection and Electronics Documents Act.

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